Having Productive Conversations. Tip #4 – Make Them Feel Heard

December 21, 2021

Everyone wants to be heard and everyone wants to feel understood. To have a productive discussion with someone who’s not on your wavelength, make the effort to understand that person’s experience and rationale. You might still think their idea is crazy, but it’s a critical step toward building a rapport, reestablishing a relationship, and getting maybe halfway to yes.



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